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Posted: 12/08/2024

Job Description

Pay: $6.75 per hour

 

At Great Wolf, the Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests.

 

Hiring immediately with full-time, part-time, and flexible scheduling  

 

Join our Pack:   

Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels   

Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives   

Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training   

Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund   

Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.   

  

Benefits:   

  • Medical, Dental, and Vision insurance   
  • Health savings account   
  • Telehealth resources   
  • Life insurance   
  • 401K with employer match   
  • Paid vacation time off   
  • Paid parental leave   

 

 

Essential Duties & Responsibilities

  • Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions
  • Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
  • Keeps kitchen staff informed by noting timing of meal progression
  • Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
  • Responds to additional patron requirements by inquiring of needs; observing dining process
  • Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
  • Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies

 

Basic Qualifications & Skills

  • Some High School education or equivalent
  • Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
  • Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed
  • Successful completion of criminal background check and drug screen

 

Desired Qualifications & Traits

  • Previous server experience
  • Prior experience with Point-of-Sale (POS) technology
  • Proven teamwork
  • Projects professional image that inspires trust and confidence
  • Enthusiastic and positive energy

 

Physical Requirements

  • Able to lift up to 15 lbs.
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time

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