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Job Description
Pay: $16.75 per hour
At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various food outlets, including the Pizza Shop, Coffee Shop, Grab 'N Go outlet and more.
Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years.
Join our Pack:
* Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
* Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
* Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
* Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
* Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
* Medical, Dental, and Vision insurance
* Health savings account
* Telehealth resources
* Life insurance
* 401K with employer match
* Paid vacation time off
* Paid parental leave
Essential Duties & Responsibilities
* Communicates with guests to take food and beverage orders
* Prepares customer food and beverage orders
* Provides outstanding customer service and engage in suggestive selling
* Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
* Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
* Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
* Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service
* Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
* Assists in other food outlets as needed
Basic Qualifications & Skills
* Some High School education or equivalent
* Flexibility regarding scheduling based on business demands
* Experience utilizing basic math skills with ability to add, subtract multiply and divide
* Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
* Successful completion of a criminal background and drug screen.
Desired Qualifications & Traits
* Previous experience demonstrating strong customer service
* Prior experience utilizing restaurant equipment and sanitation standards
* Ability to multi-task and prioritize a variety of tasks with minimal direction
* Previous experience with cash transactions and Point of Sale systems
* Proven teamwork skills
Physical Requirements
* Ability to lift up to 20 lbs.
* Able to sit and/or stand for long periods of time
