Job Fair Calendar
Click HERE for a listing of on-site job fairs at member businesses throughout the region.
Employers
Members of the Nashoba Valley Chamber are provided the opportunity to post unlimited job openings at no fee. Click HERE to post your job or contact the Chamber office for assistance.
Non-members can post a job for a nominal fee. Contact the Chamber office for assistance.
Job Seekers
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FUNCTION
Provide excellent customer service support both externally and internally in conjunction with corporate and customer expectations.
RESPONSIBILITITES
- Provides phenomenal customer service support to both our external dealers as well as internally between departments in the company
- Manages all assigned projects/orders to ensure that all details are in correct & follows to completion
- Quickly resolves problems by listening to the customers. Understanding their complaint; determining the root cause of the problem; communicating and expediting the best solution to resolve the problem.
- Understands AIS’ sales, purchasing, manufacturing and computer system as it pertains to customer satisfaction.
- Work closely with our Sales team to make dealer relationships successful
- Follow up with customers on acknowledgement sign-offs
- Actively performs follow up activities within their assigned territory.
- Meets and/or exceeds mutually agreed upon goals and objectives.
- Adheres to established company policies and procedures.
- Assumes additional responsibilities as requested.
EDUCATION/EXPERIENCE
Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:
- Possession of a high school degree or associates degree from and accredited college or university and,
- Two or more years of work experience of similar duties as described above.
KNOWLEDGE
- Strong computer skills, MS Office – Excel, Word, PowerPoint, HRIS
- Strong analytical and problem-solving skills
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Demonstrated high level of integrity and business ethics.
- Demonstrated high personal performance standards with desire and ability to continuously learn and achieve results (i.e., holding oneself accountable for results).
- Ability to work in fast-paced, rapidly changing environment at all levels of organization.
- Ability to effectively use office automation, communication, software, and tools used in AIS office environment.
- Strong understanding of Customer Service Role within a manufacturing industry.
- Performs other duties as assigned.
