Operations Analyst

POSITION TITLE:                                            Operations Analyst

DEPARTMENT:                                               Manufacturing Support

LOCATION:                                                      Leominster, MA

POSITION TYPE:                                             Hourly

AIS is a leading manufacturer of commercial office furniture and boasts one of the most impressive stories of growth and success in the furniture industry.  Founded in 1990, the company is known for offering market relevant, feature-rich product lines that entice designers and support the diverse needs of end-users while offering exceptional value.  AIS is an innovator that leads the industry in sustainable, lean manufacturing, lead-time performance, and manufacturing flexibility.  AIS has over 600,000 square feet of manufacturing space and employs over eight hundred. AIS has multiple site locations, with headquarters in Leominster, MA.

FUNCTION

· Generate and analyze key performance indicators (KPIs) to measure business performance: Develop and maintain a comprehensive set of KPIs to measure operational effectiveness and efficiency in the warehouse environment.
· Provide meaningful insights: Collect and analyze data related to warehouse operations, including inventory levels, order volumes, picking and packing efficiency, and labor utilization. Identify patterns, trends, and areas for improvement based on data analysis, and provide regular updates and insights to business stakeholders

· Reporting and Communication: Prepare regular reports, dashboards, and presentations to communicate insights and recommendations to management and stakeholders. Present findings, progress, and improvement initiatives in meetings.
· Data modeling and visualization: Utilize data modeling techniques and advanced Excel skills to create models, charts, and graphs that effectively communicate complex data sets to business stakeholders.

· Data integrity maintenance: Ensure the accuracy, completeness, and consistency of data by implementing quality control measures and data validation techniques.

· Cross-functional collaboration: Collaborate with various teams such as production, inventory control, Engineering, and Quality to gather data, understand requirements, and develop solutions for operational challenges.
· Profit-minded approach: Identify opportunities for cost reduction and operational efficiency improvements through data analysis and collaborate with relevant stakeholders to implement appropriate measures. Apply a profit-minded mindset to all analyses and decision-making, focusing on improving financial performance and contributing to overall business profitability.

Preferred Qualifications:

· Bachelor’s degree in operations management, Business Analytics, Computer Science, Mathematics, Statistics or a related field; applicable experience in lieu of degree.
· Proven experience as an Operations Analyst or in a similar analytical role.

· Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.

· Proficiency in data analysis tools, techniques, and software, including advanced Excel functions and data visualization tools (e.g., Tableau, Power BI, Python. Microsoft PowerApps 365).
· Strong knowledge of enterprise resource planning systems (ERPs), previous experience with MS Navision is preferred

· Excellent communication skills, with the ability to present complex data findings in a clear and concise manner.

· Detail-oriented with a focus on data accuracy and integrity.

· Strong organizational and time management skills, with the ability to work on multiple projects and priorities simultaneously.

· Continuous learning mindset to stay updated with industry trends and emerging analytics techniques.

· Self-directed, ability to work with minimal supervision.