SVP, Commercial Lending Team Leader

Hybrid   •   Headquarters - Marlborough, MA 01752
Overview
Salary Range
$175,000.00 - $195,000.00 Salary/year
Level: Senior
Position Type: Full Time
Category: Sales
 
Description
Title: SVP, Commercial Lending Team Leader                    
FLSA Status: Exempt
Employment Status: Full Time
Department: Commercial Lending 
Location: As Assigned / Hybrid Work Model Eligible
Reports To: Chief Lending Officer

 
 
 
SUMMARY:
Under the direction of the Chief Lending Officer, the Commercial Lending Team Leader provides leadership and management to a team of Commercial Loan Officers and Portfolio Managers. The Team Leader is responsible for guiding the team to achieving the desired commercial loan origination goals, deposit growth objectives and other loan referral goals as defined in the Bank’s Business Plan, as well as handling the most complex credits and financially sophisticated borrowers in pursuit of the same. 
 
After successful completion of training and proven abilities, this position is eligible for a hybrid work arrangement with an agreed upon number of days per-week/month on site.
ESSENTIAL DUTIES and RESPONSIBILITIES:
The requirements listed are representative of the knowledge, skill, and/or ability required.
In the performance of respective tasks and duties, the employee is expected to successfully perform quality work within deadlines with or without supervision, interact professionally with other employees, customers and suppliers; work effectively as a team contributor on all assignments and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Lead and Develop Team: Manage and mentor Commercial Loan Officers and/or Portfolio Managers in lending, business development, and relationship management. Provide performance feedback, ensure goal achievement, and support ongoing professional development.

Community Representation: Act as the Bank’s ambassador through exceptional customer service, public relations, and participation in community boards and events to drive business growth.

Business Development: Source and cultivate prospects aligned with the Bank’s strategic plan, securing sales of banking products and services.

Lending Oversight: Review lending activity for reporting to the Chief Lending Officer and other internal stakeholders.

Credit Analysis & Approval: Interview applicants, analyze creditworthiness, and present loan requests per policy. Approve loans within delegated authority.

Portfolio Risk Management: Refer large credits for expanded analysis, coordinate annual reviews, assess risk, and recommend changes to analysis depth and risk grading.

Complex Loan Management: Handle a portfolio of complex commercial loans, advising clients on financial strategies to increase borrowings and referrals. Guide team members on similar strategies.

Collections Oversight: Manage collection efforts for past-due loans and oversee team collections, including charge-offs, foreclosures, and asset disposal.

Client Relationship Building: Conduct external business development to promote lending and deposit services. Engage prospects, clients, COIs, and Corporators to strengthen relationships and cross-sell products.

Customer Issue Resolution: Address and resolve customer problems promptly, including special requests.

Quality Assurance: Monitor accuracy and quality of work, fostering a culture of excellence.

Product Knowledge & Enhancement: Maintain expertise in loan products and processes; recommend enhancements based on customer needs and market trends.

Performance Standards: Meet or exceed established objectives.

Collaboration: Work with assigned Loan Administration staff to deliver superior customer service.

Other Duties: Perform related tasks as required.

General
Effectively use tools and systems to manage, organize, and complete work independently, proactively recognizing potential obstacles resolving them before they become an issue, managing to deadlines, creating action plans when necessary, creating systems and processes that enable staff to complete work in both a supported and independent fashion. . 

Assist internal, external, and regulatory auditors with the collection of requested materials as assigned with their respective engagements.

Use discretion in dealing with large amounts of sensitive, confidential information, while adhering to all Bank policies and procedures

Readily volunteer and accept assignments to special tasks established to address specific issues and opportunities.

Adhere to all company policies, consistently demonstrating our core values and service standards

Regular and consistent attendance is required to ensure a high standard of customer service.

In the performance of respective tasks and duties, the employee is expected to maintain knowledge of and ensure compliance with Bank Secrecy Act regulations and adheres to compliance procedures and internal/operational risk controls in accordance with all applicable regulatory standards, requirements and policies as well as attending all required training sessions and completing all required on-line training courses.

Other duties as assigned, performing similar or related work as directed, required, or as situation dictates.
 
SUPERVISORY RESPONSIBILITIES: 
In alignment with our Core Values and Lean Principles, and in coordination with, department management:

Supervises assigned staff, weighs competing priorities, directs and develops staff according to business needs and established goals and objectives, identify and provide training.

Create an inclusive work environment that encourages and rewards performance while recognizing individual needs and skills, working towards shared goals, contributing ideas, and accepting change.

Monitor and approve bi-weekly timecards, review and approve time off requests for all members of the team always ensuring adequate coverage of department.

Completes timely checkpoints, recommends employment decisions, coaches, counsels, disciplines, and develops staff as necessary.

Monitor departmental procedures, making suggestions for necessary changes to increase productivity and improve efficiency.

Provides training and guidance to others in the department on new and existing processes.

Responsible for achieving strong results, despite balancing multiple complex demands.

Promotes and enhances the corporate culture and fosters the development and implementation of organizational vision, policies, and guidelines.
 
LEVEL OF RESPONSIBILITY:
Responsible for managing, mentoring, and coaching assigned members of the Commercial Lending team to drive sales performance and executing the strategic plan to grow profitability.

Influence as subject matter expert.

Position has an impact on the revenue of the institution.
 
EQUIPMENT REQUIRED:

Smart Phone - To enable the MFA (Multi Factor Authentication) facilitating access to MSB systems.
 
HYBRID/REMOTE ENVIRONMENT:
Your physical remote location must provide a dedicated workspace that is free from distraction and provides adequate light to be regularly visible on video calls.

You must have access to a reliable internet connection with adequate bandwidth to join Teams and other video calls.

EDUCATION/SKILLS REQUIRED:
Bachelor’s degree in business administration/ Accounting/Finance; MBA preferred, or equivalent work experience.

7+ Commercial Lending or related experience with an emphasis on C and I lending, SBA, CRE and construction loans.

Formal Credit training is desirable.

Ability to evaluate traditional and non-traditional business opportunities and their benefits and potential risks to the Bank

Prior leadership/management experience is preferred.

Solid background in financial institution operating policies and procedures, banking regulations (state and federal).

Knowledge of Commercial Loan structure and commercial credit standards required.

Effective use of sales techniques with a proven track record of meeting targets and closing sales.

A broad professional level of knowledge and expertise in business banking and relationship sales.

Perform credit analysis and make sound conclusions based on lending policies and financial statement analysis mastery.

Proficient in Microsoft Office Suite products and Sageworks (Abrigo) loan processing software.

Solid understanding and application of and ability to operate standard office equipment.

Means and mode to travel to any of Main Street Bank’s locations, customer locations, networking and Marketing events as needed on a regular basis.
 
 
COMPETENCIES: 
Natural leader with responsive and positive communication (written & verbal), effective relationship management techniques and interpersonal skills, ethics, and cultural awareness to build strong relationships with direct reports and cross-functional teams throughout the organization.
Strategic and critical thinker who can digest complex problems, articulate risks and mitigating factors, navigate situations involving the need for trade-offs, and recommend solutions which meet the needs of all stakeholders.

Ability to identify market /business opportunities.

Relationship Builder - Develops and maintains relationships with officers, employees and external contacts and maintains alignment with core values, vision, strategy, and goals.

Ability to interact on a professional level with high level executives and more complex relationships.
 
LANGUAGE/COGNITIVE SKILLS: 
The work skills described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The person in this position frequently communicates with customers, Board of Directors, Senior/Executive Management, and other employees, about banking products, bank accounts & transactions, therefore must be able to exchange accurate information in these cases. They will need to use judgment and discretion in decision making situations, interpret and follow all Bank policies and procedures, write/create reports, and business correspondence, (Main Street Bank’s standard language is English). As well as the ability to:
Speak and effectively present/communicate information and respond to questions from customers, groups of managers, vendors, Board of Directors, and other employees.

Define problems, collect data, establish facts, and draw valid conclusions.

Read, analyze, and interpret a variety of documents such as financial statements, legal documents and Bank policies and procedures.
 
WORKING CONDITIONS AND PHYSICAL EFFORT: 
The physical and work environment demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is required to:

Physical Demands/Efforts
Occasionally lift and/or move up to 25 pounds, (i.e., files/ file boxes)
Frequently required to remain in a stationary position, up to 50% of the time    

Mental & Visual Demands
Regularly operate a computer for extended periods of time
Specific vision abilities may be required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Regular use of office productivity machinery (i.e., a calculator, copy machine, fax machine, computer printer).

Work Environment and Hazards
Regularly move throughout the inside the Bank to access resources and individuals.
Regular local travel for bank purposes and/or on behalf of the bank (i.e., business calls, networking, community/marketing events).
The employee must be able to work schedules that meet the needs of the bank, which may include early morning, evening and/or weekend hours.
It is a general office environment where the noise level is moderate.
 
AMERICANS WITH DISABILITIES ACT
Main Street Bank complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.
 
Statements included in this description are intended to reflect in general the duties and responsibilities of this classification and are not to be interpreted as being all inclusive, other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, unless the accommodation would impose an undue hardship on the operation of our business.
 
Applicant Notice
The completion of this Application for Employment does not assure a position with Main Street Bank and any offer of employment is conditioned on the satisfactory completion of a background and credit review as determined by the sole discretion of Main Street Bank. Neither this Application for Employment nor any document constitutes a contract of employment for a specific term and that any employment relationship that may be established will be 'at-will' and if hired, may be terminated at any time, for any reason, by the applicant or Main Street Bank.
Massachusetts Law - It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Massachusetts General Laws c. 151B prohibits employers from (1) terminating or refusing to hire individuals on the basis of genetic information; (2) requesting genetic information concerning employees, applicants, or their family members; (3) attempting to induce individuals to undergo genetic tests or otherwise disclose genetic information; (4) using genetic information in any way that affects the terms and conditions of an individual’s employment; or (5) seeking, receiving or maintaining genetic information for any non-medical purpose.
Main Street Bank is an Equal Opportunity Employer, we are committed to recruiting, hiring, training, and promoting persons without regard to race, color, religion, national origin, citizenship, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, military service, genetic information, and gender identity.