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Parts Counterperson – Family-Owned Dealership | Acton, MA
Acton Ford is looking for an experienced, energetic Parts Counterperson to join our busy and growing parts department.
We’ve proudly served our community for over 30 years, earning a loyal customer base and a reputation for doing things the right way — no corporate runaround, just honest work and respect for our employees and customers alike.
If you’re a seasoned professional who’s ready to leave behind big-dealer politics and put your experience to work in an environment where you’re valued, supported, and respected, we’d love to meet you.
What We Offer
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Competitive hourly pay with overtime and monthly sales bonuses
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No evening hours, rotating Saturdays, and never on Sundays
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Comprehensive medical, dental, and vision coverage
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Basic life insurance and 401(k) with company participation
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Paid vacation and sick time
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Employee discounts on parts and service
What You’ll Do
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Assist retail, wholesale, and internal customers with parts sales and inquiries
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Utilize electronic parts catalogs and manufacturer systems to identify and source correct parts
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Work with the Parts Manager to locate and order parts not currently in stock
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Process special orders and track delivery timelines
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Keep customers informed on order status and notify them when parts arrive
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Maintain accurate invoices and paperwork for all transactions
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Support fellow counter and stock staff as needed
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Communicate clearly and professionally with both staff and customers
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Follow all company safety and compliance policies
What We’re Looking For
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High school diploma or equivalent required
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Automotive parts experience strongly preferred
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Strong computer proficiency and comfort with electronic cataloging systems (CDK or similar platforms a plus)
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Knowledge of vehicle systems and components to accurately identify and match parts
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Friendly, customer-focused personality with excellent communication skills
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Ability to stay organized in a fast-paced environment
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Professional appearance and solid work ethic
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Valid driver’s license and good driving record
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Ability to lift up to 50 lbs. to shoulder height
Join a dealership that’s built its success on people, not pressure.
If you take pride in your work and want to be part of a team that feels like family, apply today
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