New Members
Get to Know Your Customers
Saturday: 10/22
9am - 12pm
MWCC Devens Campus
27 Jackson Rd., Devens, MA
Cost $75
You'll learn how to determine customers' needs by listening and asking questions, how to give customers an appropriate greeting, and how to refer customers elsewhere when necessary. By building relationships carefully, you can help create loyalty so customers will return again and again. Topics may include: greeting customers in a winning way, creating customer loyalty, building relationships and determining a customers needs.
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* Retail Smarts - Get to Know Your Cu...
Date and Time
Saturday Oct 22, 2016