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Front Office/Customer Service Representative

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Posted: 12/28/2025

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion. 


Benefits
  • Listed pay of $18-$21/hour.
  • Paid training and ongoing professional development.
  • Paid holidays and paid time off.
  • Health and retirement benefits.
Responsibilities
  • Assist the customer service manager with daily tasks.
  • Field client calls.
  • Run payments for clients.
  • Book jobs in appropriate time slots.
  • Deliver administrative support for payments, and installation department.
  • Trouble shoot payment issues as needed.
  • Greet visitors and assist with office support needs.
  • Complete general office duties with strong verbal and written communication skills.
Requirements
  • No degree is needed. We are looking for candidates with office experience.
  • Proficient in Microsoft Office.
  • Excellent phone etiquette.
  • Strong personal organizational skills.
  • Strong work ethic.
  • Strong verbal and written communication skills.
  • Customer oriented, friendly and enthusiastic.
Closets by Design - Overview
  • Closets by Design is a nationally recognized leader in home organizing systems. 
  • We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. 
Closets by Design - Our Values
  • Serve Others
  • Be a Problem Solver
  • Trust the Process
Compensation: $18.00 - $21.00 per hour
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.
Closets By Design Boston
Since 1982, we’ve built a reputation of integrity as the industry leader in customer service and total customer satisfaction. From our no obligation in-home consultation, custom tailored designs and the highest quality product construction, our products simply offer the best value in the industry.
Join a company with over 40 years of strong brand identity.
 

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