Working Womens Luncheon at Tower Hill Botanic Garden

Working Womens Luncheon Series
 
Sponsored by
      Nashoba Valley Medical Center
 
Transforming Conflicts into Conversations:
Using Disputes to Build Stronger Businesses
 
Are you looking for new ways to handle challenging conversations with clients, vendors or employees? Would you like a blueprint for turning conflict into productive conversation? Would you like to manage conflict in positive, constructive ways?
 
During this training, participants will learn:
     - Varying conflict styles and approaches.
     -  A step by step process for preparing to resolve conflict.
     - Communication skills for engaging in a conflict resolution conversation.
 
 
About the Speaker:
     Claudette Rowley, Executive Coach, Metavoice
       
Claudette Rowley, MSW, CPCC partners with executives and teams to improve performance. She is an executive coach and organizational development consultant, and an expert in helping individuals and organizations resolve conflict. Since 2000, she has coached and consulted internationally, guiding professionals, corporations and non-profits through collaborative, strengths-based strategic planning, team building and leadership development processes.
 
Claudette is an experienced Myers-Briggs Type Indicator, Core Values Index and Thomas-Kilmann Conflict Mode Instrument practitioner and facilitates individual and team development using the instruments. She specializes in teaching and training people to develop the self-awareness, perspectives and skills to communicate, resolve conflict and lead successfully.
 
Author of the book Embrace Your Brilliance: How to Align Yourself with Your Unique Potential and co-author of the book A Guide to Getting It: A Clear, Compelling Vision, her articles have been published in hundreds of online and print publications.