MassTaxConnect will be unavailable from 5:00 p.m. January 15, 2021 to
6:00 a.m. January 19, 2021 to complete an upgrade.
MassTaxConnect is getting an upgrade
On January 19, 2021, MassTaxConnect will have a more modern design based on user navigation. Some of the features of the upgrade include:
• Simple customization options
• Easier to find action steps
• Quicker access to account information
• Usability on most devices
• Improved accessibility
• New chatbot feature in 2021
Username and password are the same
There’s no need to reregister. You’ll keep your current username and password. In fact, MassTaxConnect will save all your information, including any changes made by you right up until the shutdown on January 15 at 5:00 p.m. When MassTaxConnect is available again at 6:00 a.m. on January 19, you can log in and work as you usually do.
Easier access from the login page
It will look different. Navigation will be easier. From the login page you will not only have Quick Links and taxpayer sections, but also access to other popular functions.
You’ll find more information, including FAQs and a link to a sneak preview of the upgrade, on our website.