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Leominster Credit Union Announces Promotions (March 2023)

New Members

Leominster, MA Leominster Credit Union is proud to announce the following employees have been recently promoted within the organization.

Mychelle Phillips has been promoted to Senior Vice President Operations & Technology. Mychelle joined Leominster Credit Union in August of 2003 as the Manager of Deposit Operations Department.  Since that time Mychelle has progressed in her roles and over the past several years has been an integral part of the credit union’s senior management team providing superior leadership in Operations, IT and the Member Service Center areas.  Throughout her time with LCU she has repeatedly proven herself to be a competent, capable and committed individual with a strong sense of leadership and strategic vision.  The knowledge and expertise Mychelle brings to the credit union speak to her value and overall contribution. Mychelle received her bachelor’s degree from the New England College of Finance in Business Administration and completed her Accredited ACH Professional certification. 

Ellen Coughlin has been promoted to Senior Vice President Human Resources & Development. Ellen joined Leominster Credit union in February of 2003 as a teller, progressing into the loan servicing area shortly after, before moving into Human Resources in April of 2004. Ellen has continued her progression within the Human Resources and Development areas, leading our performance management, benefits and compensation, training and development, recruitment/organizational development and HRIS functions.   She has been a key contributor to our Sr. Management Team and been very instrumental in leading initiatives to continually improve the products and services we deliver to our employees and to further enhance the level of efficiency in which we deliver these services.  Ellen received her master’s degree in Human Resources from Emmanuel College in Boston and completed her PHR and SHRM-CP certifications. 

Matt Dufault has been promoted to Vice President Mortgages. Matt was hired in 2015 as AVP Mortgage Origination & Sales. He transitioned to AVP Retail Lending Sales in 2019. Matt was promoted AVP Real Estate Lending in 2020 and in that role, he has been managing all of mortgage origination, underwriting and processing. Matt has consistently performed at a high level and has made significant contributions to the Lending division. Matt has over thirty years of experience in the mortgage industry and has a bachelor's degree from Assumption College. Matt is a positive leader and consistently demonstrates LCU’s values in all interactions.
Joanne Lattanzi has been promoted to Vice President Marketing. Joanne joined LCU in 2011 as a Marketing Administrator. She was promoted to Marketing Manager in 2013 and then promoted to AVP Marketing in 2016. Joanne has over 25 years of Marketing experience within the credit union and banking industry. She attended the ABA School of Bank Marketing and Management and is a Certified Financial Marketing Professional. Joanne has been a cheerleader for LCU since joining our team. She demonstrates LCU’s values in every interaction. She is dedicated to her role, her department and the credit union’s mission and vision.
Daisy Casiano has been promoted to Assistant Vice President Branch Manager. Daisy started her banking career at LCU in 1998 as a Teller at the Main Office. After a several years, Daisy left the credit union to relocate, and later returned to LCU 2014 as the Assistant Branch Manager at the West Boylston Street Branch. Daisy was promoted to Branch Manager at the Shrewsbury Street Branch in March of 2020, transferred to the West Boylston Street Branch as the Branch Manager in October 2020 and then to the Main Office in 2022. Daisy has consistently demonstrated a high level of job performance, exceptional leadership and member service. She is committed to the credit union, her team members and the credit union’s goals.
Kristen DiMeco has been promoted to Assistant Vice President Human Resources Business Partner. Kristen was hired in 2017 as the Branch Manager at our Clinton Branch. After working in the Retail side of banking for more than 15 years, Kristen transitioned to HR in 2021. Since joining HR, Kristen has been committed to learning and growing in this area of the credit union. Kristen became at Certified Professional in Human Resources through the Society for Human Resources Management in 2022. Kristen also holds a bachelor’s degree in Business Administration from Nichols College.
Brittany Haley has been promoted to Assistant Vice President Financial Education. Brittany was hired in 2014 as a Senior Teller at the Main Office Branch. She was promoted to the Clinton High School Branch Supervisor in 2016 and then promoted to High School Branch Program & Financial Education Manager in 2021. Brittany is a Certified Educator in Personal Finance and holds an associate’s degree in Business Administration from New England College of Business. Brittany has made significant contributions to LCU’s financial literacy programs within our high school branches and throughout the communities that LCU serves.
Jason England has been promoted to Retail Operations Manager. Jason was hired as the Branch Operations Administrator at the Main Office Branch in 2019. He transferred to the West Boylston Street Branch in early 2020 and was then promoted to Retail Operations Specialist in late 2020. Jason has over ten years of banking experience and a bachelor’s degree in Business Administration from Nichols College. Jason has been a strong performer in the Retail division and proven to be subject matter expert for branch operations. He demonstrates our values every day.
Jaime Tomer has been promoted to Learning & Development Manager. Jaime was hired in 2013 as the Teller Supervisor at the West Boylston Street Branch and transferred to the Main Office in 2014. Jaime was promoted to Training Specialist in 2017 and then to Senior Training Specialist in 2020. Jaime has more than 15 years of banking experience and has proven to be a high performer at LCU. Jaime holds a bachelor’s degree in Business Administration from NEIB at Cambridge College.
Founded in 1954, Leominster Credit Union (LCU) is a member-owned, not-for-profit financial cooperative with a full range of deposit, lending, and other financial services. Headquartered in Leominster, Massachusetts, LCU is proud to claim nearly 50,000 members and more than $700 million in assets. LCU has seven branch locations in Leominster, Clinton, Holden, North Leominster, Sterling and Worcester with ATM services at all branch locations. LCU also provides 24-hour banking via Mobile and Online services. Visit or call 800-649-4646.

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