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Water Superintendent

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Posted: 02/07/2021

Water Superintendent



Principle Duties and Responsibilities:

Position Summary: 

The Water Superintendent acts as the Chief Executive Officer of the Water Enterprise Fund and as the agent for the Board of Water Commissioners.  The Superintendent has ultimate responsibility for treatment and distribution of drinking water throughout the entire system and must comply with the U.S. Environmental Protection Agency (EPA) Safe Drinking Water Act and Massachusetts Department of Environmental Protection (MassDEP) drinking water regulations (310 CMR 22.00).  The Superintendent is also responsible for the oversight and operation of the Town’s four municipal wastewater treatment facilities, wastewater collection system, and related pump stations and must comply with Massachusetts Department of Environmental Protection (MassDEP) wastewater regulations (314 CMR 12.00).  The Superintendent is responsible for overall management of all aspects of the Water Department including staff, budgets, operations, state and federal reporting, and serves as liaison for the Department to the Board of Water Commissioners and Department of Environmental Protection (DEP).  Requires independent thinking and judgment to resolve complex problems related to drinking water treatment and operations and to ensure public safety.  Must be available to respond to emergencies at all times. 


Principal Responsibilities:  

  1. Develops and manages the Water Department Master Plan, Water and Wastewater budgets, and Water and Wastewater 5 year capital plans.  The Superintendent works with the Business Manager to set the rates and fees to balance the budget.  Responsible for forecasting future revenues.  Authorizes all department expenditures. 
  2. Manages and oversees the operations and maintenance of all water infrastructure including treatment facilities, wells and pump stations, booster stations, water storage tanks, and water mains.  Ensures that water produced meets all federal, state, and local regulations.
  3. Assists in the selection, management, and oversight of the Contract Operator responsible for the operation and maintenance of all wastewater infrastructure including treatment facilities, collection systems, pump stations, and sanitary sewer systems.  Ensures that treated wastewater meets permit conditions and all federal, state, and local regulations. 
  4. Communicates frequently with the Water Operations Manager to troubleshoot problems and identify solutions.
  5. Enforces compliance with Water Department Rules and Regulations, Water Main Specifications, Installation and Inspection Guidelines, and all other Department guidelines as necessary. 
  6. Manages and oversees workload requirements for all department employees and all functions.  Ensures all employees have proper training and necessary licenses and those safety procedures are followed.  Provides department direction, leadership, technical and regulatory guidance.
  7. Resolves departmental personnel issues. 
  8. Interfaces regularly with Town management, other Town department heads, developers, and contractors.  Reviews all proposed projects that include water service and ensures project compliance with Water Department, municipal, state and federal laws, policies, and regulations.  Serves as principal liaison to the Board of Water Commissioners, Town and state and federal regulatory agencies.
  9. Represents the Town of Westford as the Water Superintendent as required by DEP. 
  10. Ensures that all federal and state water quality monitoring, reporting, and record keeping, is in accordance with regulatory requirements.  Oversees the protection and conservation of source water for the town and works with other department heads to resolve local environmental issues that potentially affect water resources. 
  11. Serves on Town committees as necessary or requested by Town Manager.  Attends all regular and special Board of Water Commissioner meetings. 
  12. Develops and defends Town Warrant Articles and annual budget at Town meetings related to Water Department activities. 
  13. Responsible for oversight of all Water Department and Wastewater assets.  
  14. Forms working relationships with other towns, municipalities, and local and regional water works organizations to plan for emergencies, network about regional issues, and resolve local problems. 



Qualifications and Requirements:

The Superintendent must have experience in the management of drinking water and wastewater systems.  The Superintendent must have experience supervising staff and display excellent communication skills.  The Superintendent must have specialized knowledge of the EPA Safe Drinking Water Act, treatment plant operations, distribution system information, water hydraulics, SCADA systems, backflow prevention programs, and general understanding and proficiency in electrical systems.  The Superintendent must be able to communicate effectively on all levels to a variety of audiences and have an understanding of municipal accounting necessary for developing and adhering to budgets and setting water rates. 



Bachelor of Science Degree in a relative field of study is required, (Ex. biology, chemistry, engineering, etc).  The Superintendent must possess a valid Massachusetts Drinking Water Grade 3 Distribution and Grade 3 Treatment License.  Requires valid driver’s license. 



Salary: $86,976 - $117,535 


Location:  Water Department                 Approximate Start Date: ASAP

 Direct Report:  Director of Public Works


Recruiting both within and outside the Town. If interested, please submit a resume to Human Resources, Town Hall, 55 Main Street, Westford, MA   01886.  Or email to:

Please reference Requisition #: 21-379-W

 The Town of Westford is an equal opportunity employer committed to workforce diversity.

 The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.  This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the Town and requirements of the job change.


Post:  12-1-2020                                                                    Open Until Filled

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