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Electronic First Responder

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Posted: 07/09/2023

Electronic First Responder


Good money. Good benefits. Minimal bull.

We know you have a lot of options for work these days, so we won’t waste your time. Our only mission is to protect people, their homes, and businesses, with electronic security systems and 24-7 monitoring. It’s not rocket science, but it’s damn important.

And by the way, we’ve been at this for 51 years, still family-owned, and the first employee we hired is still with us. That tells you something about how we value people, and how our employees value working here.

We have multiple openings for this role.

Sign-On Bonus $5,000 full time hires.

Compensation starts up to $24 per hour commensurate with experience.

Hybrid schedule available.

Today we are hiring people for our 24-7 Alarm Monitoring Center in Arlington, Massachusetts, where we monitor security systems, fire alarms, medical alert systems, video surveillance and other networked systems for homes and businesses across New England.

If you want to feel good about your job, because you help people in your community stay safe, every day, then please contact us now.

Prior security alarm monitoring experience is not required, because we have a robust paid training program.

In this role you will work both in our center, and eventually some days remote from home (post training) handling both routine signals and priority alarms. You will reach out to property owners or dispatch police and firefighters when needed. You will provide direct customer service, including technical assistance to help customers troubleshoot issues.

Great Benefits: American Alarm team members have a comprehensive benefits program for Full-Time hires that includes: medical, dental and vision insurance coverage; 401k plan with employer matching contributions; Flexible Spending Accounts (FSA); life insurance, supplemental life and AD&D insurance; short-term and long-term disability insurance; paid vacation, personal and holiday time.

Americans With Disabilities Act

American Alarm & Communications, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.

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