Customer Services - Entry Level, Acton

Customer Services - Entry Level, Acton

• General Information
  • Job Title:
    Customer Services - Entry Level
  • Location:
    • 468 Great Road
    • Acton, MA, 01720
    • United States
  • Employee Type:
    Non-Exempt
  • Job Category:
    2 - Customer Service
  • Industry:
    Payroll, Accounting, Customer Service
  • Minimum Experience:
    3 Years
  • Required Degree:
    4 Year Degree
  • Manage Others:
    No
• Contact Information
  • Name:
    Human Resources Manager
  • Phone:
    978-263-5004
  • Email:
    hr@payrightpayroll.com
• Description

  Overall Responsibilities: 
  Responsible for accurate payroll processing for large client base. Service clients of varying complexity regarding all payroll questions/problems. Provide on-going resolution and support for assigned clients. Maintain exceptional customer service. Work effectively in a team atmosphere. Strong work ethic and remarkable attendance record required.
  
  Job Narrative: 
  Input new hires, terminations, employee maintenance information, and payroll data for accurate client payrolls. Download and import time clock data. Audit payroll input and system generated output reports for accuracy. Maintain client specific notes and instructions. Maintain client processing schedules for timely payroll processing. Identify and resolve client questions/problems in a variety of situations. Understand concept of pay dates and their relationship to quarterly and yearly processing. Processing year end adjustments for updates to W2's. Understand tax concepts (taxable wages, taxes and pretax deductions). Understanding Garnishment/Child Support/Liens and deduction concepts. Ability to manage time and priorities with client issues as required. Effectively manage multiple projects at one time. Communicate effectively with other members of the organization. Take on projects as needed. 

   

  We are in search of positive people to grow with us as our company expands to the next level!

   

  Since 1989, Service Has Been Our Priority. Payright offers customized payroll and Human Resource Management solutions for businesses of all sizes and complexities. We provide all services from basic payroll processing to integrated solutions, including human resources management, time and labor management, time clocks, employee benefits management and reporting, as well as custom solutions.

   

   

   

  Payright is a great opportunity for a person who enjoys a fast paced environment in an industry that is exciting and growing. We are family owned business that places a premium on our employees.

   

• Requirements

  Knowledge, Skills and Abilities:                                                                                                    

  2-year College Degree, minimum (CPP or FPC certified desired). MS Office, specifically Excel, Word and Outlook required. Excellent oral/written communication skills. Ability to read and interpret manuals, work instructions and software manuals. Ability to write routine correspondence. Must be team oriented.

  
  MUST have Payroll Experience