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Credit Collections Specialist

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Posted: 04/23/2023

Job Type

Job Summary:

The Credit Collections Specialist will facilitate collection of delinquent accounts; the Clerk will also assist individuals with the initial credit application process.


Supervisory Responsibilities:

· None.



· Requests and pursues payment on delinquent accounts via communication with account holder.

· Follows established guidelines to review and update account status.

· Maintains log of payment promises and pertinent account details; schedules follow-up communication with account holder.

· Processes credit applications, collecting further information as needed.

· Reviews credit references by independently validating references provided by the applicant or by using a credit reporting service.

· Prepares recommendations for increasing or decreasing credit limits based on account holder’s payment history.

· Determines, based on established credit guidelines, credit limit to be approved.

· Consults with credit manager or other appropriate personnel when client credit requests exceed established guidelines.

· Monitors accounts receivable and cash receipt reports.

· Performs other related duties, as required. 


Required Skills/Abilities:

· Excellent organizational skills and attention to detail.

· Excellent written and verbal communication skills.

· Ability to communicate with account holders in a courteous manner.

· Proficient in Microsoft Office Suite or similar software.

Education and Experience: 

· High school diploma or equivalent required.

· Two years of related experience in accounts receivable preferred.

Physical Requirements:

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds at times.


We are an Equal Opportunity Employer 

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