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Community Supports Coordinator

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Posted: 07/19/2020

Community Supports Coordinator (IIHS)

Full Time
Requisition ID: 1583
Salary Range:$15.4500 To $15.4500 Hourly

Changing Lives...One at a time

About the Arc of Opportunity in North Central Massachusetts
We are a human and civil rights movement offering supports to people of all ages with disabilities and their families. Our mission is to create and support lifetime opportunities in the community for individuals with disabilities and their families to reach their fullest potential by providing advocacy, education, employment, residential and recreational services to enhance quality of life.

We seek caring, compassionate, and reliable staff interested in making a difference in the lives of others.

Community Supports Coordinator Job Description

Responsible for coordination of community based individualized support opportunities for individuals with disabilities as well as providing meaningful activities that enhance community related skills.

Position Schedule: Tuesday and Wednesday (12pm to 7pm), Thursday and Friday (12pm to 8pm), Saturday (9am - 5pm) Some flexibility with schedule.

Location: Position will travel in Fitchburg, Worcester, and North Central Mass.

Essential Functions:

  • Works closely with Individualized Supports Case Managers and Division Director in delivering service standards of excellence and ensuring operational compliance within assigned program in accordance with federal, state and agency regulations
  • Implement Individual Support Plans for individuals based on assessments, objectives and goals
  • Create weekly and monthly skill development schedules based upon participants ISP goals, skills, and preferences
  • Develop a home and/or community curriculum
  • Complete and submit required electronic documentation, which includes monthly attendance, billing and production sheets
  • Timely and accurate coding for services into electronic medical records system for billing purposes
  • Ability to access all modes of transportation including driving and public transportation
  • Attend mandatory trainings and meetings as required and assigned
  • Actively advocates for participants
  • Assists individuals with skill building and attainment of ISP/service plan goals
  • Provides transportation to participants to community activities including performing safe lifts and transfers
  • Demonstrates commitment to agency mission and The Way of The Arc in all interactions
    Other duties as assigned

Required Qualifications:

  • High school diploma or GED is required.
  • A valid driver’s license and acceptable driving record and CORI is required at all times during employment with The Arc of Opportunity.
    Computer literacy skills.

Physical Requirements:

  • Ability to lift up to 50 lbs., kneel, bend and carry items, and sustain periods of walking, standing, and sitting
  • Ability to physically assist individuals according to their needs and perform physical restraint if necessary

Community Supports Aide Mental Requirements:

  • Cross functional communication skills in written and oral English which convey clear and concise information in a professional and respectful manner to individuals supported, family members/guardians, peers, government agencies, community partners and employees
  • Functional and situational reasoning to follow policy, problem solve, exercise sound judgment, prioritize multiple tasks, and manage crisis

The Arc is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

When an applicant with a disability needs an accommodation to have an equal opportunity to apply and/or interview for a job, they may request it orally or in writing through the VP of Human Resources.


Tuesday and Wednesday (12pm to 7pm), Thursday and Friday (12pm to 8pm), Saturday (9am - 5pm)

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