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Call Center Representative
E.L. Harvey & Sons is looking for a High Energy Call Center Representative to join the team at our Hauling location in Westborough, MA. Previous waste experience would be a huge plus!
The Customer Service Representative (CSR) fields calls from Customers and works to resolve problems they raise concerning service or billing. A successful CSR must understand the Waste Connections business, so they can resolve various types of customer issues. Customer Service Representatives must show empathy or sensitivity to the customer regarding the issue at hand.
Why Join Us?
We offer excellent benefits including: medical, dental, vision, flexible spending account, short term & long term disability, life insurance, 401(k) retirement.
CULTURE It’s a Great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important.
INTEGRITY Our definition is “saying what you will do and then doing it!” We keep our promises to our customers and our employees.
RESPECT We show respect for our customers and fellow employees. Respect for ourselves grows through all the hard work and great service we provide to the communities we are privileged to serve.
Requirements:
- 2 years of Customer Service experience in a high call volume atmosphere.
- Experience with Microsoft Word, Excel and E-Mail, proficient in 10 key, keyboarding and typing skills a must.
- Excellent verbal communications skills.
- Successful candidates are those who seek to thrive in an environment of operational excellence and accountability.
Apply today and Connect with Your Future!
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
