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Probably the most visible position in cannabis retail is that of the Dispensary Agent. Dispensary agents are the heart of the customer service/sales team – they do the most interacting with shoppers and help guide them in their buying journey. From the marijuana novice to the cannabis connoisseur, a good dispensary agent can help every client find exactly what they’re looking for – even if they don’t know themselves.
DESCRIPTION
Our company is seeking enthusiastic, personable dispensary agents who can use their extensive cannabis product knowledge to guide customers to the appropriate recreational product ad provide impeccable customer service while complying with all regulations. Dispensary agents must provide customers with prompt service and quality products while maintaining a clean and comfortable store environment. You will be responsible for assisting the management team with the activities and operations of the store while abiding by all policies, procedures, and operational guidelines.
RESPONSIBILITIES
- Deliver exceptional customer service
- Guide and direct customers in their cannabis purchasing journey
- Answer customer questions and concerns
- Meet and exceed sales goals
- Ensure compliance in all transactions
- Assist with opening/closing of store and other tasks as assigned
QUALIFICATIONS/REQUIREMENTS
- In-depth knowledge of cannabis products, strains, and consumption methods, preferred.
- In-depth knowledge of all products carried in store
- Impeccable customer service skills
- Attend dispensary training classes for American Sign Language (ASL)
- Retail experience preferred
- Minimum 21 years of age
- Must possess valid driver’s license or state ID
- Must pass any and all required background checks
- Must be able to be approved for current state cannabis worker license or permit.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Weekly day range:
- Rotating weekends
- Weekend availability
Ability to commute/relocate:
- Shirley, MA 01464: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
