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IT Helpdesk Intern

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Posted: 06/14/2020

Summary – Job Responsibilities – Activities:

Functions:

  • PC troubleshooting, hardware and software.
  • Software installation.
  • Computer setup, including hardware and software.
  • Provide help desk support for all employees.
  • Update and maintain documentation and standard operating procedures.
  • Other duties as assigned

Education – Experience:

  • Must be currently enrolled and attending in an accredited college in Information Technology, Computer Science or related field with a minimum of a 3.0 GPA

Required Skills, Competencies, Authorities and Training Needs:

  • Strong Windows 7, 2010 & MAC skills.
  • Knowledge of Microsoft Office 365/2010.
  • Ability to install PC hardware in a network environment.
  • Ability to setup PC hardware and software.
  • Ability to diagnose and troubleshoot PC problems.
  • Clear written and verbal skills essential.
  • Ability to follow through on tasks assigned.
  • Frequent end user interaction requires interpersonal skills and positive attitude

 

AMSC is an EEO M/F/D/V

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