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IT Assistant

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Posted: 06/14/2020


Acton Medical Associates seeks a multi-talented individual to provide computer and telecommunication support for providers and staff. This is an entry level opportunity for an eager learner who has a can-do attitude and is looking to expand his/her IT skills.

• Responsible for desktop support. Provides computer training and support to providers and staff.
• Works with hardware vendors and network consultants to trouble-shoot and resolve network and server related problems.
• Installs software and hardware upgrades in PCs.
• Responsible for phone system support including queue setup, phone additions, moves and changes. Works with phone equipment vendor to troubleshoot telecom problems at the server level.
• Performs other tasks as assigned.



• Associates Degree or two years of relevant experience or equivalent combination of education and experience.
• To perform this job successfully, an individual should have knowledge of contact management systems; Internet software; spreadsheet software and word processing software.
• Certification and/or training in the following areas: electronics, telecommunications, networking, cabling, PC repair.


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