Testing Services Assistant

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Mt. Wachusett Community College
Job Description
Mount Wachusett Community College -  113794 Testing Services Assistant
Category: Part Time (Non-Benefit) RSS feed of all Jobs      
Department: Academic Support and Testing Center -3550
Locations: Gardner, MA
Posted: Jul 30, 2019
Closes: Aug 13, 2019 - 11:59 PM EDT
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Job Description:
General Statement of Duties
The Testing Services Assistant serves as a member of the Testing Services team in a front line position. This staff member works to schedule a variety of tests for current students and outside examinees as well as to maintain statistical data for the office. The Testing Services Assistant also responds to phone call and email requests from staff and students, providing a high level of customer services to the MWCC community.
  • Provide a high level of customer service to Testing Services customers and MWCC staff;
  • Perform daily site opening (including, but not limited to: starting up computers, organizing scheduled daily tests, checking voicemails and emails);
  • Schedule tests for both in-house and distance education students;
  • File test request forms, test copies, and reports;
  • Record testing data to shared Excel files;
  • Verify payment has been made for all fee-based testing;
  • Proctor Accuplacer and TEAS examinations in compliance with testing agency regulations;
  • Work with Testing Services team to maintain Testing Center Calendar including placement testing, TEAS, CLEP, and DSST schedules;
  • Work with Testing Services team to protect the security of all tests and confidential student paperwork.

  • Knowledge and operation of standard office equipment including computers, phones, photocopiers, and shredders;
  • Proficiency in Microsoft Office suite, particularly Word and Excel
Equivalency Statement
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Additional Information:

Salary: $18.00-$20.00 per hour

Employee Status: Part Time Temporary Position
Benefits: No
Hours per Week: 18

8:00am-12:00pm Tuesday & Friday, 8:00-11:00 Monday/Wednesday/Thursday

Mount Wachusett Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, gender, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Application Instructions:
The following documents are required:
1. Resume
2. Cover Letter

Anticipated Effective Date: July 2019
Applications accepted up to and including August, 13, 2019
Applications received after August, 13, 2019 MAY be considered until the position is filled.
Candidates may be subject to employment screening to include both a Criminal Offender Record Information (CORI) request and a Sexual Offender Registry Information (SORI).