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Financial Aid Counselor

New Members

Posted: 01/19/2020

119378 Financial Aid Counselor

Job Description:
General Statement of Duties
The Financial Aid Counselor assist with the planning, organization, and administration of federal, state, and institutional financial aid programs for college students, including grants, scholarships, loans, and student employment.  Employees in this classification perform administrative work involving the processing of student aid applications to determine eligibility for financial aid and the maintenance of computerized records.  Classification is responsible for advising students on application procedures, reviewing student aid application files, determining eligibility for federal, state, and institutional financial aid, awarding aid to eligible students, managing computerized financial aid records, and communicating electronically with related agencies.  Performs related work as directed.

  • Manages a caseload of students applying for financial aid and processes applications. This caseload may include special populations including the Second Chance Pell participants. 
  • Prepares/mails exit packets to students who had loans and schedules exit sessions and conducts exit counseling when appropriate.
  • Assists in the preparation of FAFSA for new and continuing students / families. This includes facilitating workshops on financial aid, being a financial aid resource during college recruitment events, and travelling to local high schools to discuss financial aid policy and processes as part of MWCC's commitment to the community. 
  • Evaluates financial aid application files for appropriate information and supporting documents. Requests additional documentation as needed.
  • Performs verification of information to ensure compliance with financial aid guidelines and objectives for all federal, state and institutional programs.
  • Obtains/reviews confidential information relating to student enrollment, grades, and financial status to assess financial need and eligibility.
  • Determines eligibility for federal, state, and institutional financial aid.
  • Coordinates participation in Federal Work Study Program (i.e. ? develops positions; interviews and hires students for positions; completes worker contracts; assists students with completion of hiring forms; coordinates relocation of students from one job to another and generally monitors student performance).
  • Determines types/amounts of aid to offer based on formulas and individual situations and awards aid to eligible students.
  • Tracks Pell and loan changes and reviews weekly loan rosters; performs follow-up on incomplete/rejected loans and potential Pell over-awards.
  • Performs follow-up on incomplete/rejected loans and potential Pell over-awards.
  • Cancels or adjusts loans as students drop, withdraw or leave school (enrollment changes).
  • Collaborate with other appropriate institutional departments to coordinate programs, services and policies.  Interface with guidance counselors, local high schools, and community service organizations to provide timely and accurate flow of financial aid information.
  • Performs administrative tasks associated with department activities (i.e. ? researches statistics and compiles data; generates federally mandated reports; prepares, edits, and transmits Pell payment documents to Department of Education; reconciles Pell accounts; prepares loan payment documents, contracts, reports, forms, and general correspondence; compiles/mails forms for outside agencies; reviews or refers to student aid reports, applications, tax returns, benefit statements, medical reports, financial aid transcripts, rosters, payment reports, student identification, bulletins, regulations, catalogs, policies, procedures, and reference materials; orders/maintains supply of applications, brochures, booklets, folders, and other forms/supplies; organizes loan materials; prepares student packets; operates a computer and utilizes word processing, spreadsheet, database, desktop publishing, or other software programs).
  • Maintains professional knowledge in applicable areas (i.e. ? maintains a working knowledge of assigned area; reviews/researches legislative and financial aid news, publications, and resources to remain current on financial aid issues and regulations; attends meetings, workshops, and training sessions).
  • Performs miscellaneous tasks related to financial aid office operations.
To see complete union job specifications please click here
Minimum Qualifications
  • Bachelor's degree in Business Administration, Accounting, Human Services, Sociology, or closely related field;
  • Two (2) years experience and/or training involving financial aid operations, or loan processing; or
  • An equivalent combination of education, training, and experience.
Equivalency Statement
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.
Additional Information:

Salary: $44,852.00-$76,450.00
Actual Salary determined by education, experience and any applicable grant limitations per the collective bargaining agreement.
Grade: 3
Employee Status: Full Time
Benefits: Yes
Hours per Week: 37.5
Number of Weeks: 52

Mount Wachusett Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, gender, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
Application Instructions:
The following documents are required:
1. Resume
2. Cover Letter

Anticipated Effective Date: January 2020
Applications accepted up to and including February 3, 2020
Applications received after February 3, 2020  MAY be considered until the position is filled.
Candidates may be subject to employment screening to include both a Criminal Offender Record Information (CORI) request and a Sexual Offender Registry Information (SORI).

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