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Call Center Representative

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Posted: 06/14/2020

Acton Medical Associates is looking for a full time (40 hours per week) Call Center Representatives to join our busy practice. This position requires excellent communication, computer and phone skills and the ability to multi-task.

In this role, the Call Center Representative confirms patient demographic and insurance information, makes appointments and obtains the proper information for referral requests. A key responsibility of the Call Center Representative is to ensure our patients receive the best possible customer service.



The successful candidate will have the following experience:

  • High school education or general degree (GED) or one year or more of related experience in the medical field or equivalent of education and experience.
  • Previous medical office experience is desirable.
  • Call center or customer service experience a plus.


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