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Receptionist / Concierge

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Posted: 04/12/2020

Receptionist / Concierge
Ayer, Massachusetts, United States · Nashoba Park

DESCRIPTION
We are looking for a Part Time receptionist for our community every other weekend on Saturdays and Sundays from 9pm-5pm.
 
At our community, the Front Desk Receptionist is the information center of our community, managing all phone calls, greeting visitors, providing community information, managing resident transportation and outing schedules, and assisting residents with all requests. In addition, the Front Desk Receptionist shall be responsible for administrative duties as assigned by the Director of Business Administration. This position requires superior people skills.

RESPONSIBILITIES:
  • Greeting visitors
  • Handling phone calls
  • Being the main point of contact for emergency situations
  • Acting as concierge for residents
  • Recording resident attendance at meals; Managing staff and guest meal payments.
  • Assisting with the maintenance of resident records
  • Assisting the Executive Director with marketing inquiries and tours
  • General office duties such as faxing, filing, supply ordering/inventory and calendar management
 
QUALIFICATIONS:
  • Education / Experience
    • High school diploma or equivalent certificate preferred (High school students welcome to apply)
    • Possesses expert knowledge of telephone system
    • Front Desk / Customer Service Experience, preferably in the hospitality industry
  • Skills and Abilities
    • Excellent verbal communication skills
    • Basic computer skills (word-processing, spreadsheets, internet)
    • Knowledge of general office equipment including telephone systems and printer/copier
    • Must be comfortable to assist in emergency situations, and able to do so in a calm, competent and efficient manner
    • Candidates must have reliable transportation
    • Background checks will be completed prior to employment.

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