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How Your Nashoba Valley Small Business Team Can Find Better Communication and Collaboration

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There's no denying that strong collaboration and communication are essential for any workplace, but this is especially true for small businesses. When everyone is working together toward a common goal, incredible things can happen. In this post from the Nashoba Valley Chamber of Commerce, we'll explore some tips that can help you level up your business so everyone is on the same page.

Remove the Silos

One of the best ways to encourage collaboration and communication in the workplace is to break down silos between departments. When employees feel like they're part of a team and not just another cog in the machine, they're more likely to be engaged in their work and more likely to collaborate with others. Encourage employees to share information freely between departments and host regular meetings where employees from different departments can share ideas and give feedback.


You can even provide collaborative tools to encourage interdepartmental collaboration. There are many options depending on what your team wants to do. Asana is great for project management, while Slack and teams offer video and text chats alongside document sharing options. Or many people use a PDF online editor to provide a simple way for teams to collaborate on a specific document or presentation. The free editor has embedded tools, like highlighters, pens, text boxes, and sticky notes, so that everyone can add feedback directly onto the document.

Stomp Out Micromanagement

It's important to trust your staff and not second-guess their choices. Of course, you should still provide guidance when needed, but Time Camp warns that micromanaging will only lead to frustration on both your part and your employees' part. If you've hired competent individuals, trust that they will do their jobs well. This doesn't mean that you should never give feedback; rather, it means that you should avoid micromanaging and give employees the freedom to do their jobs without constant interference.

Urge a Sharing of Ideas

A culture of idea-sharing is essential for any workplace, but it can be especially beneficial for small businesses. When employees feel comfortable sharing their ideas, it can lead to better solutions for problems, more creativity, and increased engagement.


There are a few things you can do as a business owner to encourage idea-sharing among your employees. First, make it clear that all voices are welcome regardless of title or seniority level. Second, create an environment where people feel safe taking risks without fear of retribution. And third, solicit feedback regularly through surveys or one-on-one meetings.

Revisit and Update Processes

As time goes on, outdated processes can start to hamper collaboration. This is often because team members are unaware of changes that have been made, or they are reluctant to adopt new methods. To ensure that your team is able to collaborate effectively, it is important to keep processes up to date.


The Predictive Index suggests making sure that everyone is aware of any changes that have been made and understands why. Then, take the time to train team members on new methods. By keeping your team up to date, you can help to improve collaboration and promote better results.

Seek Staff Feedback

One of your most important jobs is to ensure that your staff are productive and happy. A great way to do this is to seek feedback from them on a regular basis. This can help you identify any issues that may be causing problems, and it can also give you an opportunity to praise employees for their good work.


Feedback should be given in a constructive way, and it should be based on specific observations. When seeking feedback, be sure to ask open-ended questions that encourage employees to share their honest opinions. By making a habit of seeking feedback, you can create a more positive and productive work environment for everyone.

Create a Collaborative Culture

You can foster a stronger sense of collaboration and communication in your workplace! Start by providing the right tools to help your employees collaborate, and work intentionally to create a culture of communication. While it may take a time investment upfront, making the effort will pay off in spades in terms of employee satisfaction levels, engagement rates, and overall company productivity. 

Join the Nashoba Valley Chamber of Commerce to network with other local entrepreneurs and access valuable resources for helping your business grow.

This Hot Deal is promoted by Nashoba Valley Chamber of Commerce.

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