Discovery and Inquiry – July 15th 9-930
You and your team will learn incredibly empowering ways to really understand your clients and team members’ needs and then work with them to reach the solution required and own the outcome! Ask the right primary and secondary questions, listen to identify the right follow-up questions, and enable prospects and clients to come to conclusions about change, problem-solving and buying decisions.
Certifications:
· Draw out individuals to make their own conclusions
· Increase the level and quality of information gained in a conversation
· Get clients unstuck and ready to take action
· Use inquiry-based discovery and active listening
Wednesday Jul 15, 2020
Printed courtesy of www.nvcoc.com/ – Contact the Nashoba Valley Chamber of Commerce for more information.
2 Shaker Road, Suite B200, Shirley, MA 01464 – 978-425-5761 – director@nvcoc.com